Contact Us
For Technical Support Services request, please reach Fuji Infinity contact center:
Our Service Desk will answer your technical questions and service inquiries.
Please have the following information ready (as far as they apply) when you contact us:
- Product ID or serial number of your device
- Operating system on the device
- Description of failure
- Changes of Hardware or Software configuration before malfunction of the system
About Fuji Infinity, please visit our website at:
https://idfuji.com/View Asset
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SLA
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EOSL Date
Ticket Tracking
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Ticket Details
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Warranty Code
Customer Name
Contact PIC
Phone
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Resolution Note
Warranty Information
For warranty information please click link below
You will be redirected to the page and get the warranty information displayed. For any further questions regarding warranty please contact FID Service Desk
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Request Maintenance
Maintenance Files
Please click link below to download collect Log Fujitsu Server Storage SOP
You will be redirected to the page and get the collect log displayed. For any further questions regarding this SOP please contact FID Call Center
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